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Pro Color Lab West has been one of the industry's best-kept secrets
for almost two decades. The secret is the level of quality and customer
service provided to customers from the beginning.
Located in Gardena, CA, PCL West opened in January 1989 with 10
employees and room to grow. Customers flocked to the lab because
of the unsurpassed quality and special attention given to each photographer.
The lab focused on a set number of photographers to offer a premium
service. Eventually, we reached maximum capacity, and expanded both
in size and services offered. We now have a Northern California
sales office in Petaluma.
Anticipating the changing industry with digital technology, PCL
West expanded and developed a digital department in 1995. Over the
years, PCL West has continued to invest in state-of-the-art technology.
Today, we service customers from around the country with varying
digital imaging needs. Because of our small beginnings, we have
been able to incorporate our special attention and premium customer
service to all of our customers while growing the number of photographers
who use our lab. Our commitment to our photographers is to continue
offering the best quality available with the best customer service
possible.
The imaging industry is rapidly changing with emerging technologies
and equipment. We continue to grow and invest in our company
and customers to ensure we provide the best products and services
available. PCL West is the lab for the next generation photographer
who wants to offer new & exciting products in their studio,
and partner with a lab to compete in today's changing market.
We aim to build strong relationships with our customers to be
an extension of your studio and key success factor in your business.
PCL West can be your partner to help you differentiate yourself
in today's competitive market.
High Quality
Quality is a key differentiator in any market, especially with
photography. PCL West has built a company focused on delivering
one of the best quality in the industry. Through investments
into the best equipment and technology, to employee training
and multi-levels of quality control, PCL West aims to give you
the best. We recognize that quality differentiates your studio
in your market. We enable you to present the highest quality
products to your customers with the utmost consistency & integrity.
Convenience & Fast Turnaround
PCL West invests in new technologies to provide more convenient
interaction between the studio and the lab, plus fast turnaround
of orders and prints.
Personal Customer Service
One key to success is building strong relationships
with strong partners. PCL West values each customer as a success
partner.
We therefore strive to provide the best customer service
available. Our lab can produce like large labs do but our
customer service
offers a small lab feel. We build relationships with our
customers to better understand and support their needs.
Give us a call or send us an email. Our friendly, customer service
support team is dependable and always here to help.
You can contact our Gardena location at customerservice@pclwest.com.
Our Northern California sales office is managed by Tom Siemers.
He can be reached at tomsiemers@pclwest.com.
Extensive Experience & Expertise
Many members of the team working at PCL West are experienced
photographers and imaging professionals with numerous years
of experience in the industry. PCL West is filled with experts.
We are able to better understand the photographer's needs
and expectations to provide the best service available.
Our Commitment
PCL West is in the forefront of the imaging industry technological
shift. With continual investments in equipment, time and
new technologies, we commit to being innovative with products
and
services to help your studio be more successful.
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